Refund and Returns Policy

Return Policy for Local Guys Creations

Thank you for shopping with All-In Merchandise! We strive to provide you with the best products and customer service. If you are not completely satisfied with your purchase, please review our return policy below.

Contact Information: For any questions regarding our return policy, please reach out to us at CustomerService@Localguyscreations.com.

Return Eligibility: You have 20 days from the date of delivery to return your items.
Items must be in their original condition, unused, and in the original packaging.

Non-Returnable Items: The following items are non-returnable:
Personalized or customized items
Digital downloads
Sale or clearance items (unless specified)

Return Process: To start a return, please contact our customer service at CustomerService@Localguyscreations.com with your order number and the reason for the return.
We will provide you with a return authorization and specific instructions for returning the item.

Shipping Costs: Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part (e.g., incorrect or defective items).
We recommend using a trackable shipping service.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the credit will automatically be applied to your original payment method within a certain number of days, depending on your bank.

Exchanges: If you need to exchange an item for a different size or color, please contact us for guidance.

Defective or Damaged Items: If your item arrives damaged or defective, please contact us within 7 days of receipt with a description and photos for an immediate refund or replacement.